Articles

 How do I add a contact to our account?

Authorized account contacts may access all areas of your service with Metisentry.  You can add or...

 How do I add change the billing default email address?

To specify a different email address where invoices, receipts, and other billing items should be...

 How do I add Pinnacle Cart to my existing Shared Hosting Plan

  Most customers can follow these steps.  Some customers on older Shared Hosting Plans may not...

 How do I cancel service?

This process is in place to verify that cancellations come from an authorized person. Service can...

 How do I update my credit card information?

Login to Client Portal Under the menu greeting, there are account management options. Click...

 How to upgrade my Shared Hosting Plan

  Most customers can follow these steps.  Some customers on older Shared Hosting Plans may not...

 Where can I view and pay invoices?

select "My Invoices” from the "Billing" drop down menu Click on the “View Invoice” link next...