Unfortunately, PCI scanning companies regularly return "false positives" in their scans. These...PCI Scanning - Why does my PCI Scan fail?
Unfortunately, PCI scanning companies regularly return "false positives" in their scans. These...Firewall access grants to enable Metisentry backups and monitoring
To enable Metisentry backups, network & system monitoring, grant access as follows:...How can I change the default SSH access port on my Dedicated Server?
This procedure is recommended for Dedicated Server Customers who require public access to SSH...How can I get access to my website using SSH?
SSH access is included without additional charges for all Pantek Dedicated Server Customers. SSH...How do I password protect my directories and files?
You can password protect your directories and files either in your control panel or by using an...How does Metisentry's Anti-SPAM and Anti-Virus filtering system work?
Metisentry uses the Barracuda Spam Firewall products for Anti-SPAM and email Anti-Virus...How to configure the firewall for my Plesk server
To configure your Plesk Firewall, follow these steps: Login to Plesk Control Panel as admin...PCI - How to access logs and audit trails on Metisentry Shared Hosting servers
Clients hosting PCI compliant applications on Metisentry Shared Hosting servers may require...PCI - How to initiate a Metisentry investigation into a potential compromise
If you suspect a compromise of your PCI compliant application or the underlying Metisentry...PCI Compliance - what is it and how can Metisentry help?
PCI Compliance is a set of standards established by the Payment Card industry with the intentions...Strong passwords - why they are important to your site security
We encourage all customers to use strong passwords on all online accounts. Strong passwords...Using your .htaccess file.
What is a .htaccess file? .htaccess files are directory level configuration files that allow...What is SFTP and why should I use it over FTP?
Despite the similarity in name, the two protocols are very different. With FTP, all data is...