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 What is SmarterMail?

SmarterMail is a Web-based mail program developed by SmarterTools that offers standard mail...

 Where can I access Webmail?

You can access your e-mail remotely via your webmail URL: URL:  http://mail.yourdomain.com...

 How Can I Migrate My Email to Smartermail?

Login to your webmail account at https://mail.pencilneck.ca.  Select the Setting icon (1)...

 How Do I Manage My Folders in SmarterMail?

In SmarterMail you can create as many personal folders as you like to help organize incoming...

 How to Add an Alias in Smartermail?

Login to your webmail account at https://mail.pencilneck.ca. The Principal screen of...

 How To Change My Password in SmarterMail

To Change your Password, login to your webmail account at https://mail.pencilneck.ca. In the...

 How to Create Additional User Accounts in Smartermail?

Requirements:  You must be a Primary Administrator in order to create Additional User Accounts a...

 How to Forward Messages in Smartermail?

You can forward messages in Smartermail, automatically sending all incoming messages to a...

 How to Set an Auto-Response Message on Smartermail

The auto-response message is an automated message that will be sent as an immediate reply to all...

 What is Greylisting? Why Do I Need It?

What is Greylisting  Greylisting Is a mechanism used by an email server to protect users against...

 How Do I Setup Greylisting?

Greylisting is a mechanism used by email servers to protect users against SPAM. Requirements:You...

 How Do I Add Someone to My Safe Senders List (Whitelist)?

Safe Senders List (Whitelist) is a trusted email account you have listed that allows access to...