Articles

 Does Metisenrty have a Control Panel?

A control panel, is a web-based interface provided by Metisentry that allows you to manage your...

 Google, Yahoo, and other Bots.

"Web Robots (also known as Web Wanderers, Crawlers, or Spiders), are programs that traverse the...

 How can I schedule a task or program to run every day at a certain time?

To schedule a task, you need to set up a CRON job. This is either done via an SSH login using...

 How do I add a contact to our account?

Authorized account contacts may access all areas of your service with Metisentry.  You can add or...

 How do I configure a URL redirect? For example, when my customers type www.mystore.com/season I want them to be taken to www.mystore.com/summer

This is referred to as a 301 redirect and can be done by editing the .htaccess file in your root...

 How do I find error logs?

You can find the error logs in a few different places: In Plesk Login to Plesk Click on...

 How do I find my Metisentry website IP Address ?

This information is provided in the Metisentry PDF manual that was sent to you when you first...

 How do I password protect my directories and files?

You can password protect your directories and files either in your control panel or by using an...

 How often does Metisentry perform backups? How can I retrieve backed up data?

All Metisentry servers are automatically backed up each night to our backup servers.  From 2-10...

 I lost my (ftp, mail admin, miva, webmaster, mysql, plesk, root, etc) password, how do I retrieve it?

For password resets,  we recommend using the available "Password Reset"  or "Password Recovery"...

 This page contains both secure and nonsecure items. Do you want to display the nonsecure items?

When accessing the secure portions of my Miva Merchant storefront, I am getting a "Security...

 What are the Metisentry's DNS Servers?

  NS1.PANTEK.COM   208.50.252.5 NS2.PANTEK.COM   207.54.151.5 NS8.PANTEK.COM...

 What is a Cronjob?

A cronjob is a process or task that runs periodically on a Unix system. Some examples of cronjobs...

 What is a good FTP client to use?

There are a number of good FTP programs available freely on the web.    Some examples are WinSCP,...

 What is SFTP and why should I use it over FTP?

Despite the similarity in name, the two protocols are very different. With FTP, all data is...